Your privacy is important to us, so upon receiving your Chromebook back, we clean it, wipe all memory and reset the device back to its factory settings before adding it back into our inventory for another participant to use. If you would still like to delete your files before returning your Chromebook, see the instructions below:

  1. In the corner of your screen, select the Launcher  Up arrow .
  2. Open Files .
  3. Select the file or folder you want to delete. Note: You can delete files in the Downloads folder, but deleting a file from your Downloads folder is permanent.
  4. Select Delete and then Delete.

Note: Files in the Recent, Images, Videos, and Audio folders are viewable only and can’t be deleted directly in those folders.

Tap here to see an interactive tutorial